Bedman Narteh

University of Ghana

Publishing since 2007, latest 2024

Organizational Behavior and Human Resource Management
Marketing
Information Systems and Management
Sociology and Political Science
Strategy and Management
Business and International Management

Their record on OpenAlex

Publications: 402007–2024
Citations: 1,836to those papers
h-index: 26i10-index 34
Field-weighted impact: 5.211.00 is the world average
World top 10%: 63%25 of 40 scored papers
Open access: 5%2 papers free to read

1 other work — a preprint, a dataset or the like — is listed but not counted.

By year

Papers, and the citations to them

Publications, left axisCitations to that year’s papers, right axis2026 still in progress

Publications

40 in all

The role of perceived value in football club branding: a developing league perspective
2024African Journal of Economic and Management StudiesJournal4 citations10.1108/ajems-04-2023-0127
The Relationship between CSR and CBBE in Sub-Saharan Africa: The Moderating Role of Customer Perceived Value
2022Journal of African BusinessJournal

Download CV:PDFWord

Citations received each year

Peerford

To all their work, old papers included. Google Scholar also counts citations from theses, books and web pages, so its line runs higher.

What they work on

From the classification of each paper

Subfields

Organizational Behavior and Human Resource Management2153%
Marketing1538%
Information Systems and Management1230%
Sociology and Political Science1230%
Strategy and Management1230%
Business and International Management718%
Management of Technology and Innovation718%
Accounting615%
Communication410%
Finance410%

Social Sciences

Topics most written on

Customer Service Quality and Loyalty17
Technology Adoption and User Behaviour12
Digital Marketing and Social Media10
Consumer Behavior in Brand Consumption and Identification8
Consumer Retail Behavior Studies7
Entrepreneurship Studies and Influences7
Innovation and Socioeconomic Development7
International Business and FDI6
Banking stability, regulation, efficiency4
Family Business Performance and Succession4
Corporate Finance and Governance3
Islamic Finance and Banking Studies3

Who they write with

Their most frequent co-authors, and the papers those co-authors share

Where their co-authors are

33% of their papers have a co-author abroad

papers co-written1234567Home

Most frequent partner countries

United Kingdom5
Denmark4
United States2
Australia2
United Arab Emirates1
Rwanda1
Saudi Arabia1
Nigeria1

Papers with at least one author in that country.

Institutions written with most

University of Professional StudiesGH3 papers
Aalborg UniversityDK2 papers
University of CopenhagenDK2 papers
University of LeedsGB2 papers
University of WarwickGB2 papers
UniMAC-GIJGH2 papers
Kennesaw State UniversityUS1 paper
King Fahd University of Petroleum and MineralsSA1 paper
London Metropolitan UniversityGB1 paper
The University of AdelaideAU1 paper

Where they publish

Journal of Financial Services Marketing3
African Journal of Economic and Management Studies2
International Journal of Bank Marketing2
Journal of African Business2
Service Industries Journal2
Thunderbird International Business Review2

Development goals addressed

From each paper’s title and abstract

8Decent work and economic growth10
9Industry, innovation and infrastructure6
17Partnerships for the goals6
1No poverty1
5Gender equality1
11Sustainable cities and communities1
16Peace, justice and strong institutions1

Most cited

Entrepreneurial alertness and new venture performance: Facilitating roles of networking capability
International Small Business Journal Researching Entrepreneurship8
2018153 citationsWorld top 10%
Relationship Marketing and Customer Loyalty: Evidence From the Ghanaian Luxury Hotel Industry
Journal of Hospitality Marketing & Management
2013138 citationsWorld top 10%
Knowledge transfer in developed‐developing country interfirm collaborations: a conceptual framework

Corporate reputation and retail bank selection: the moderating role of brand image

2019International Journal of Retail & Distribution ManagementJournalFirst author69 citations10.1108/ijrdm-08-2017-0164

Entrepreneurial alertness and new venture performance: Facilitating roles of networking capability

2018International Small Business Journal Researching EntrepreneurshipJournalSenior author153 citations10.1177/0266242617747667

Brand equity and financial performance

2018Marketing Intelligence & PlanningJournalFirst authorCorresponding67 citations10.1108/mip-05-2017-0098

Service quality and customer satisfaction in Ghanaian retail banks: the moderating role of price

2017International Journal of Bank MarketingJournalFirst authorCorresponding102 citations10.1108/ijbm-08-2016-0118

Branding in small- and medium-sized enterprises (SMEs)

2017Qualitative Market Research An International JournalJournal48 citations10.1108/qmr-12-2015-0091

Network ties and survival

2017The International Journal of Entrepreneurship and InnovationJournal38 citations10.1177/1465750316685337

Political Party Branding and Voter Choice in Ghana

2017Book chapterFirst authorCorresponding10 citations10.1007/978-3-319-57373-1_4

Online relationship marketing and affective customer commitment – The mediating role of trust

2016Journal of Financial Services MarketingJournalSenior author82 citations10.1057/fsm.2016.5

Entrepreneurial orientation in dynamic environments

2016International Journal of Entrepreneurial Behaviour & ResearchJournalOpen access39 citations10.1108/ijebr-12-2015-0320

Service fairness and customer behavioural intention

2016African Journal of Economic and Management StudiesJournalFirst authorCorresponding15 citations10.1108/ajems-06-2015-0064

Perceived service quality and satisfaction of self-service technology

2015International Journal of Quality & Reliability ManagementJournalFirst authorCorresponding69 citations10.1108/ijqrm-08-2012-0113

Customer Satisfaction with Retail Banking Services in Ghana

2014Thunderbird International Business ReviewJournalOpen accessFirst authorCorresponding50 citations10.1002/tie.21626

Relationship Marketing and Customer Loyalty: Evidence From the Ghanaian Luxury Hotel Industry

2013Journal of Hospitality Marketing & ManagementJournalFirst authorCorresponding138 citations10.1080/19368623.2012.660564

Service quality in automated teller machines: an empirical investigation

2013Managing Service QualityJournalFirst authorCorresponding66 citations10.1108/09604521311287669

SME bank selection and patronage behaviour in the Ghanaian banking industry

2013Management Research ReviewJournalFirst authorCorresponding51 citations10.1108/mrr-06-2012-0147

Determinants of students’ loyalty in the Ghanaian banking industry

2013The TQM JournalJournalFirst authorCorresponding32 citations10.1108/17542731311299591

Key determinant factors for retail bank switching in Ghana

2013International Journal of Emerging MarketsJournalFirst authorCorresponding27 citations10.1108/ijoem-01-2011-0004

Knowledge application in Ghanaian industries

2013Information DevelopmentJournalSenior author10 citations10.1177/0266666913512145

Internal marketing and employee commitment: Evidence from the Ghanaian banking industry

2012Journal of Financial Services MarketingJournalFirst authorCorresponding43 citations10.1057/fsm.2012.22

Key drivers of automobile brand choice in sub‐Saharan Africa: the case of Ghana

2012Journal of Product & Brand ManagementJournalFirst author39 citations10.1108/10610421211276268

Bank service management in Ghana

2011VBN Forskningsportal (Aalborg Universitet)JournalSenior author0 citations

Knowledge transfer and performance in Danish-Ghanaian strategic alliances

2010International Journal of Knowledge Management StudiesJournalFirst authorCorresponding5 citations10.1504/ijkms.2010.030792

Foreign Direct Investment, Learning and Firm Upgrading in Ghana

2007VBN Forskningsportal (Aalborg Universitet)Book chapterSenior author0 citations

VBN Forskningsportal (Aalborg Universitet)2

Information Development1

How it can be read

5% free to read

Bronze 1 · 3%Free to read, no open licence
Green 1 · 3%A copy in a repository
Closed 38 · 95%Behind a paywall

Who funds it

2 of 40 papers name a funder

University of Ghana2
Danish International Development Agency1

Journal of Knowledge Management

2008125 citationsWorld top 10%

Customer behavioural intentions towards mobile money services adoption in Ghana

Service Industries Journal

2017107 citationsWorld top 10%

Service quality and customer satisfaction in Ghanaian retail banks: the moderating role of price

International Journal of Bank Marketing

2017102 citationsWorld top 10%