Article · Journal · 2026

Does Employee Service Quality Drive Customer Satisfaction in the Banking Industry? Insights from Ecobank Plc?

Journal of Xi'an University of Architecture & Technology

Citations: 0from other works
Field-weighted impact: 0.001.00 is the world average for its field and year
Among its field: 72nd percentileby citations, against works of its field and year
Authors: 1from 1 institution

Authors

1 author

Agwu Kalu UkairoFirst authorCorresponding
- University of Nigeria (NG)
as printed: Ukairo, Agwu Kalu, Igwesi Chika George, Ighowho Austine Onoriode, Okolo, Jennifer Ginikachukwu, Victor Onyebuchi Okolo, Nwonye Cordelia Ada-John, Chibuike Basil Nwatu, Gbemisola Ogbolu, and Uzodinma Nwakaego P