Does Employee Service Quality Drive Customer Satisfaction in the Banking Industry? Insights from Ecobank Plc?

• University of Nigeria (NG)

tal como impresso: Ukairo, Agwu Kalu, Igwesi Chika George, Ighowho Austine Onoriode, Okolo, Jennifer Ginikachukwu, Victor Onyebuchi Okolo, Nwonye Cordelia Ada-John, Chibuike Basil Nwatu, Gbemisola Ogbolu, and Uzodinma Nwakaego P