Article · Journal · 2014

A Gap Analysis of Customer Perceptions and Expectation of Service Quality amongst Mobile Telephony Companies in Ghana

Journal of Management and Strategy

Citations: 6from other works
Field-weighted impact: 1.111.00 is the world average for its field and year
Among its field: 85th percentileby citations, against works of its field and year
Authors: 3from 1 institution

Authors

3 authors