Desmond Kwadjo Kumi

CEO, DAL CONSULTANCY CO. LTD, since 2014per ORCID

Publishing since 2015, latest 2025

Desmond Kwadjo Kumi is the CEO of DAL Consultancy Company Limited Ghana and a PhD candidate in Information Systems at the University of Ghana Business School. He holds an undergraduate degree in Computer Science and Mathematics with First Class Honours from the University of Ghana, Legon, and a master’s in Management and Information Systems from Cranfield University, United Kingdom. He has extensive experience in process modelling and data analysis using SPSS, STATA,… More on ORCID

Sociology and Political Science
Organizational Behavior and Human Resource Management
Marketing
Information Systems and Management
Management Information Systems
Business and International Management

In their own words

MIS
Project Management
Marketing
Statistics

Publications: 202015–2025
Citations: 579to those papers
h-index: 12i10-index 15
Field-weighted impact: 4.361.00 is the world average
World top 10%: 69%9 of 13 scored papers
Open access: 15%2 of the 13 whose access is recorded

Google Scholar shows 779 citations, h-index 13 and i10-index 14 (716 citations and h-index 13 since 2021), as of October 12, 2026. It also counts theses, books and web pages, so it runs higher.

By year

Papers, and the citations to them

Publications, left axisCitations to that year’s papers, right axis2026 still in progress

Citations received each year

Career

As their ORCID record read on October 4, 2026

Positions

CEO, RESEARCH CONSULTINGDAL CONSULTANCY CO. LTDsince 2014

Education

PhD Candidate, Operations and Management Information SystemsUniversity of Ghanasince 2022
MSc, Management and Information SystemsCranfield University2011–2012

On their papers

Publications

20 in all

Women Technopreneurship in a Developing Economy
2025Book chapterSenior author0 citations10.4018/979-8-3693-9193-8.ch005
Understanding Cryptocurrency Usage Behaviour Among Gen Z in a Developing Economy: A Utility Theory Perspective
2025Lecture notes in networks and systemsPublicationFirst authorCorresponding

Download CV:PDFWord

PeerfordGoogle Scholar

To all their work, old papers included. Google Scholar also counts citations from theses, books and web pages, so its line runs higher.

What they work on

From the classification of each paper

Subfields

Sociology and Political Science840%
Organizational Behavior and Human Resource Management525%
Marketing420%
Information Systems and Management315%
Management Information Systems315%
Business and International Management210%
General Health Professions210%
Information Systems210%
Strategy and Management210%
Artificial Intelligence15%

Health Sciences
Physical Sciences
Social Sciences

Topics most written on

Digital Marketing and Social Media8
Customer Service Quality and Loyalty5
Technology Adoption and User Behaviour3
Blockchain Technology Applications and Security2
Consumer Retail Behavior Studies2
FinTech, Crowdfunding, Digital Finance2
Impact of Technology on Adolescents2
Innovation and Socioeconomic Development2
Patient Satisfaction in Healthcare2
AI in Service Interactions1
Business Strategy and Innovation1
Construction Project Management and Performance1

Who they write with

Their most frequent co-authors, and the papers those co-authors share

Where their co-authors are

8% of their 13 papers with recorded affiliations have a co-author abroad

papers co-written1111111Home

Most frequent partner countries

United Kingdom1

Papers with at least one author in that country.

Institutions written with most

Central UniversityGH9 papers
University of Professional StudiesGH4 papers
Bournemouth UniversityGB1 paper
Ghana Standards AuthorityGH1 paper
University of Mines and TechnologyGH1 paper
Koforidua Technical UniversityGH1 paper
UniMAC-GIJGH1 paper
Ghana Christian University CollegeGH1 paper

Where they publish

AI and the Creative Economy3
International Journal of Construction Management2
Total Quality Management & Business Excellence2
Advances in hospitality, tourism and the services industry (AHTSI) book series1
Global Knowledge, Memory and Communication1
International Journal of Bank Marketing

Development goals addressed

From each paper’s title and abstract

8Decent work and economic growth3
1No poverty1
16Peace, justice and strong institutions1
17Partnerships for the goals1

Most cited

Causes of government construction projects failure in an emerging economy: Evidence from Ghana
International Journal of Managing Projects in Business
2018148 citations
Digital Payments and Financial Wellbeing of the Rural Poor: The Moderating Role of Age and Gender
Journal of International Consumer Marketing1
202175 citationsWorld top 10%
Conceptual Framework—Artificial Intelligence and Better Entrepreneurial Decision-Making: The Influence of Customer Preference, Industry Benchmark, and Employee Involvement in an Emerging Market
Journal of risk and financial management

Every institution they have given on a paper.

Theorizing and Collecting Data on AI-Content Creators

2025AI and the Creative EconomyBook chapter0 citations10.4324/9781003595717-3

E-commerce adoption among entrepreneurial firms in Sub-Saharan Africa

2024Journal of Small Business and Enterprise DevelopmentJournal14 citations10.1108/jsbed-08-2023-0358

Factors influencing school building construction projects abandonment

2022International Journal of Construction ManagementJournal26 citations10.1080/15623599.2019.1675025

Service recovery and loyalty of Uber sharing economy: The mediating effect of trust

2021Research in Transportation Business & ManagementJournalSenior author33 citations10.1016/j.rtbm.2021.100647

Causes of government construction projects’ abandonment

2021Journal of Project ManagementJournalOpen accessSenior author11 citations10.5267/j.jpm.2021.5.004

The effects of government construction projects abandonment: stakeholders’ perspective

2020International Journal of Construction ManagementJournalSenior author38 citations10.1080/15623599.2018.1486172

Assessing service quality in Ghana’s public hospitals: evidence from Greater Accra and Ashanti Regions

2020Total Quality Management & Business ExcellenceJournalSenior author42 citations

Patients’ perceptions of healthcare quality in Ghana

2019International Journal of Health Care Quality AssuranceJournal35 citations10.1108/ijhcqa-10-2017-0200

Social media and student performance: the moderating role of ICT knowledge

2019Journal of Information Communication and Ethics in SocietyJournalSenior author25 citations10.1108/jices-08-2019-0092

Exploring the key drivers of internet behaviour among the youth of emerging markets

2018Global Knowledge, Memory and CommunicationJournalSenior author12 citations10.1108/gkmc-01-2018-0005

Causes of government construction projects failure in an emerging economy: Evidence from Ghana

2018International Journal of Managing Projects in BusinessJournalSenior author148 citations

Mediation role of brand preference on bank advertising and customer loyalty

2017International Journal of Bank MarketingJournalSenior author34 citations10.1108/ijbm-07-2016-0092

Using MIS for Strategic Planning and Management Control in Tourism Industries

2015Advances in hospitality, tourism and the services industry (AHTSI) book seriesBook chapter1 citation10.4018/978-1-4666-8577-2.ch002

International Journal of Health Care Quality Assurance1

International Journal of Managing Projects in Business1

How it can be read

15% free to read, of the 13 recorded

Diamond 1 · 5%Free to read and to publish
Hybrid 1 · 5%Open in a subscription journal
Closed 11 · 55%Behind a paywall
Unknown 7 · 35%Not recorded by the source

202147 citationsWorld top 10%Open access · Hybrid

Assessing service quality in Ghana’s public hospitals: evidence from Greater Accra and Ashanti Regions

Total Quality Management & Business Excellence

202042 citations

The effects of government construction projects abandonment: stakeholders’ perspective

International Journal of Construction Management

202038 citations