Chidera Christian Ugwuanyi

University of Nigeria

Publishing since 2020, latest 2025

Marketing
Organizational Behavior and Human Resource Management
Information Systems and Management
Management, Monitoring, Policy and Law
Pollution
Sociology and Political Science

Publications: 112020–2025
Citations: 100to those papers
h-index: 5i10-index 4
Field-weighted impact: 1.651.00 is the world average
World top 10%: 36%4 of 11 scored papers
Open access: 55%6 papers free to read

1 other work — a preprint, a dataset or the like — is listed but not counted.

By year

Papers, and the citations to them

Publications, left axisCitations to that year’s papers, right axis2026 still in progress

Citations received each year

Peerford

To all their work, old papers included. Google Scholar also counts citations from theses, books and web pages, so its line runs higher.

What they work on

From the classification of each paper

Subfields

Career

On their papers

Every institution they have given on a paper.

Publications

11 in all

Self-service technologies experience, customers' satisfaction and reuse intention in retail banking: evidence from Nigeria
2025International Journal of Business Information SystemsJournalFirst author0 citations10.1504/ijbis.2025.148790
Does smart meter really stimulate households’ sustainable electricity consumption behaviour? An attitudinal-behavioural study

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Organizational Behavior and Human Resource Management655%

Information Systems and Management545%

Management, Monitoring, Policy and Law218%

Sociology and Political Science218%

Clinical Psychology19%

Electrical and Electronic Engineering19%

Management of Technology and Innovation19%

Health Sciences
Physical Sciences
Social Sciences

Topics most written on

Customer Service Quality and Loyalty6
Consumer Retail Behavior Studies5
Technology Adoption and User Behaviour5
Digital Marketing and Social Media2
Energy and Environment Impacts2
Environmental Education and Sustainability2
Alcohol Consumption and Health Effects1
Consumer Behavior in Brand Consumption and Identification1
Entrepreneurship Studies and Influences1
Environmental Sustainability in Business1
Gambling Behavior and Treatments1
Smart Grid Energy Management1

Who they write with

Their most frequent co-authors, and the papers those co-authors share

Where their co-authors are

9% of their papers have a co-author abroad

papers co-written1111111Home

Most frequent partner countries

Cameroon1

Papers with at least one author in that country.

Institutions written with most

University of Nigeria Teaching HospitalNG6 papers
Enugu State University of Science and TechnologyNG2 papers
Ebonyi State UniversityNG1 paper
Covenant UniversityNG1 paper
African Governance and Development InstituteCM1 paper

Where they publish

International Journal of Business and Systems Research2
African Journal of Hospitality Tourism and Leisure1
Energy Efficiency1
International Journal of Business Information Systems1
International Journal of Information Systems and Informatics1
International Journal of Technology and Human Interaction1
SAGE Open1
Turk Turizm Arastirmalari Dergisi1

How it can be read

55% free to read

Diamond 3 · 27%Free to read and to publish
Gold 3 · 27%In an open-access journal
Closed 5 · 45%Behind a paywall

Development goals addressed

From each paper’s title and abstract

3Good health and well-being1
7Affordable and clean energy1
8Decent work and economic growth1
9Industry, innovation and infrastructure1

Most cited

Customer experience with self-service technologies in the banking sector: evidence from Nigeria
International Journal of Business and Systems Research
202128 citationsWorld top 10%
Customer Experience with Self-Service Technologies in Banking Sector: Evidence from Nigeria
International Journal of Business and Systems Research
202027 citationsWorld top 10%
Determinants of Smart Meter on Sustainable Energy Consumption Behavior: A Developing Country Perspective
SAGE Open7
202115 citationsWorld top 10%Open access · Gold
Hotel Guests’ Experience, Satisfaction and Revisit Intentions: An Emerging Market Perspective
African Journal of Hospitality Tourism and Leisure
202114 citationsWorld top 10%Open access · Gold
Does smart meter really stimulate households’ sustainable electricity consumption behaviour? An attitudinal-behavioural study
Energy Efficiency
20226 citations

Pay TV Product quality and customer satisfaction: An investigation

2022International Journal of Information Systems and InformaticsJournalOpen access4 citations10.47747/ijisi.v3i1.685

Understanding Drivers of Self-Service Technology (SST) Satisfaction and Marketing Bottom Lines

2022International Journal of Technology and Human InteractionJournalOpen accessFirst author1 citation10.4018/ijthi.299075

Determinants of Alcohol Addiction among Consumers in Enugu, Nigeria

2022Turk Turizm Arastirmalari DergisiJournalOpen accessSenior author0 citations10.26677/tr1010.2022.1058

Customer experience with self-service technologies in the banking sector: evidence from Nigeria

2021International Journal of Business and Systems ResearchJournalFirst author28 citations10.1504/ijbsr.2021.115983

Hotel Guests’ Experience, Satisfaction and Revisit Intentions: An Emerging Market Perspective

2021African Journal of Hospitality Tourism and LeisureJournalOpen accessFirst author14 citations10.46222/ajhtl.19770720.108

Customer Experience with Self-Service Technologies in Banking Sector: Evidence from Nigeria

2020International Journal of Business and Systems ResearchJournalFirst author27 citations10.1504/ijbsr.2021.10029513