Article · Journal · 2024

Omni-channel customer experience framework: enhancing service delivery in SMEs

Olufunke Anne Alabi, Nnenna Ijeoma Okeke, Abbey Ngochindo Igwe, Onyeka Chrisanctus Ofodile, Chikezie Paul-Mikki Ewim

World Journal of Advanced Research and Reviews

• Open access · Hybrid
• World top 10%
• International · 3 countries

Read it10.30574/wjarr.2024.24.2.3335