Artigo · Revista · 2024

Omni-channel customer experience framework: enhancing service delivery in SMEs

Olufunke Anne Alabi, Nnenna Ijeoma Okeke, Abbey Ngochindo Igwe, Onyeka Chrisanctus Ofodile, Chikezie Paul-Mikki Ewim

World Journal of Advanced Research and Reviews

• Acesso aberto · Híbrido
• 10% mais citados do mundo
• Internacional · 3 países

Lê-lo10.30574/wjarr.2024.24.2.3335