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Dimensions of Service Quality in Hotels in Accra, Ghana · Peerford

Article · Journal · 2015

Dimensions of Service Quality in Hotels in Accra, Ghana

Eunice Fay Amissah, K. E. Amenumey

Journal of Arts and Social Sciences [JASS]

Open access · Green

Citations: 6from other works
Field-weighted impact: 1.681.00 is the world average for its field and year
Among its field: 87th percentileby citations, against works of its field and year
Authors: 2from 1 institution

Authors

2 authors

Eunice Fay AmissahFirst author
- University of Cape Coast (GH)
K. E. AmenumeySenior author
- University of Cape Coast (GH)

Country

Ghana

Fields

A work can sit in several, each with a score

Customer Service Quality and LoyaltyTopic
Consumer Retail Behavior StudiesTopic
Technology Adoption and User BehaviourTopic