مقالة · مجلة · 2024

Consumer response to E-commerce service failure: Leveraging repurchase intentions through strategic recovery policies

Prince Kelvin Owusu, Zhiwen Li, Isaac Adjei Mensah, Akoto Yaw Omari-Sasu

Journal of Retailing and Consumer Services

• وصول مغلق
• أعلى 10% عالميًا
• دولي · دولتان

انتقل إلى الناشر10.1016/j.jretconser.2024.104137