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Cosmos Benjamin Osei · Peerford

Kwame Nkrumah University of Science and Technology / Scholars

CO

Cosmos Benjamin Osei

Kwame Nkrumah University of Science and Technology

Publishing since 2019

Marketing
Organizational Behavior and Human Resource Management
Sociology and Political Science

Their record on OpenAlex
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Who they write with Where their co-authors are Every publication
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Publications: 12019
Citations: 1to those papers
h-index: 1i10-index 0
Field-weighted impact: 0.001.00 is the world average
World top 10%: 0%0 of 1 scored papers
Open access: 0%0 papers free to read

By year

Papers, and the citations to them

Publications, left axisCitations to that year’s papers, right axis2026 still in progress

Citations received each year

Peerford

To all their work, old papers included. Google Scholar also counts citations from theses, books and web pages, so its line runs higher.

What they work on

From the classification of each paper

Publications

1 in all

Customers' perceptions and reactions in waiting lines: lessons from a contact service environment in a developing economy
2019International Journal of Services and Operations ManagementJournalSenior author1 citation10.1504/ijsom.2019.10022081

Subfields

Marketing1100%
Organizational Behavior and Human Resource Management1100%
Sociology and Political Science1100%

Social Sciences

Topics most written on

Consumer Retail Behavior Studies1
Customer Service Quality and Loyalty1
Psychology of Social Influence1

Where they publish

International Journal of Services and Operations Management1

How it can be read

0% free to read

Closed 1 · 100%Behind a paywall

Most cited

Customers' perceptions and reactions in waiting lines: lessons from a contact service environment in a developing economy
International Journal of Services and Operations Management
20191 citation