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Michael Kwasi Dzikunu · Peerford

Regional Maritime University / Scholars

MD

Michael Kwasi Dzikunu

Regional Maritime University

Publishing since 2022

Management Information Systems
Organizational Behavior and Human Resource Management
Strategy and Management

Their record on OpenAlex
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Who they write with Where their co-authors are Every publication
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Publications: 12022
Citations: 1to those papers
h-index: 1i10-index 0
Field-weighted impact: 0.191.00 is the world average
World top 10%: 0%0 of 1 scored papers
Open access: 100%1 papers free to read

By year

Papers, and the citations to them

Publications, left axisCitations to that year’s papers, right axis2026 still in progress

Citations received each year

Peerford

To all their work, old papers included. Google Scholar also counts citations from theses, books and web pages, so its line runs higher.

What they work on

From the classification of each paper

Subfields

Management Information Systems1100%

Publications

1 in all

Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
2022Open Journal of Social SciencesJournalOpen access1 citation10.4236/jss.2022.106002

Organizational Behavior and Human Resource Management1100%

Strategy and Management1100%

Social Sciences

Topics most written on

Customer Service Quality and Loyalty1
Quality and Supply Management1
Supply Chain Resilience and Risk Management1

Where they publish

Open Journal of Social Sciences1

How it can be read

100% free to read

Diamond 1 · 100%Free to read and to publish

Most cited

Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
Open Journal of Social Sciences
20221 citationOpen access · Diamond