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Adoption of Likert-Type Scales for Airline Service Quality Assessment · Peerford

Article · Journal · 2025

Adoption of Likert-Type Scales for Airline Service Quality Assessment

Adetayo Olaniyi Adeniran, S. Olutayo Fakunle

Systemic Analytics

Open access · Hybrid

Read it 10.31181/sa31202537

Citations: 1from other works
Field-weighted impact: 1.341.00 is the world average for its field and year
Among its field: 80th percentileby citations, against works of its field and year
Authors: 2from 2 institutions

Authors

2 authors across 2 institutions in 1 country

Adetayo Olaniyi AdeniranFirst author
- University of Ilesa (NG)
- Osun State University (NG)
S. Olutayo FakunleSenior author
- Redeemer's University (NG)
as printed: Olutayo Sunday Fakunle

Country

Nigeria

Fields

A work can sit in several, each with a score

Customer Service Quality and LoyaltyTopic
Technology and Data AnalysisTopic