Book chapter · Book chapter · 2025

Service Recovery Strategies and Customer Satisfaction in the Digital Age

Dominic Owusu, Benedict Ofori Antwi, Alice De Veer, Grace Akosua Kwaa Opoku-Asiamah

Advances in hospitality, tourism and the services industry (AHTSI) book series

• Closed access

Go to the publisher10.4018/979-8-3693-7447-4.ch021