Article · Journal · 2025

Optimizing IT Incident and Problem Management Through Data Analytics and ITIL-Aligned Digital Workflows

Richard Asamoah Kwarteng, Idoko Peter Idoko, Tony Isioma Azonuche

International Journal of Scientific Research in Computer Science Engineering and Information Technology

• Open access · Diamond
• World top 10%
• International · 2 countries

Read it10.32628/cseit2511666