Article · Journal · 2022

Service Quality in Shipping Industry of Ghana – Determinants and Impact on Customer Satisfaction and Customer Retention

International Journal of Applied Research in Business and Management

Citations: 3from other works
Field-weighted impact: 0.631.00 is the world average for its field and year
Among its field: 73rd percentileby citations, against works of its field and year
Authors: 3from 3 institutions

Authors

3 authors across 3 institutions in 2 countries

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