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Measurement of Customer Perceptions of Logistics Service Quality · Peerford

Article · Journal · 2021

Measurement of Customer Perceptions of Logistics Service Quality

Babatunde Ogunnowo, Salami Suberu Sule

Jurnal Teknik Industri

Open access · Diamond

Read it 10.22219/jtiumm.vol22.no1.43-56

Citations: 6from other works
Field-weighted impact: 0.001.00 is the world average for its field and year
Among its field: 5th percentileby citations, against works of its field and year
Authors: 2from 1 institution

Authors

2 authors

Babatunde OgunnowoFirst author
- Osun State University (NG)
as printed: Babatunde Enitan Ogunnowo
Salami Suberu SuleSenior author
- Osun State University (NG)

Development goals

9Industry, innovation and infrastructure

Country

Nigeria

Fields

A work can sit in several, each with a score

Customer Service Quality and LoyaltyTopic

Quality and Supply ManagementTopic

Outsourcing and Supply Chain ManagementTopic