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CUSTOMERS SATISFACTION IN INTERNET BANKING: A REVIEW(2008–2017) · Peerford

conference paper · 2019

CUSTOMERS SATISFACTION IN INTERNET BANKING: A REVIEW(2008–2017)

Hossam Deraz, Faisal Iddris

Open access · Gold
International · 2 countries

Read it 10.33965/es2019_201904l001

Citations: 3from other works
Field-weighted impact: 2.231.00 is the world average for its field and year
Among its field: 86th percentileby citations, against works of its field and year
Authors: 2from 2 institutions

Authors

2 authors across 2 institutions in 2 countries

Hossam DerazFirst author
Faisal IddrisSenior author
- University of Education, Winneba (GH)

Development goals

8Decent work and economic growth

Countries on it

Ghana
Sweden

Also on it

Halmstad Universityeducation · SE

Fields

A work can sit in several, each with a score

Customer Service Quality and Loyalty

Topic

Technology Adoption and User BehaviourTopic

Consumer Retail Behavior StudiesTopic