Article · 2014
EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT ON THE PERFORMANCE OF BANKING SERVICES IN GHANA
Irene Akuamoah Boateng
- Citations
- 4Citationsfrom other works
- Field-weighted impact
- 0.56Field-weighted impact1.00 is the world average for its field and year
- Among its field
- 79th percentileAmong its fieldby citations, against works of its field and year
- Authors
- 1Authorsfrom 1 institution