conference paper · Publication · 2021

Exploring the Impact of Persuasive Features on Customer Satisfaction Levels of E-Commerce Websites Based on the Kano Model

Muna M. Alhammad, Isaac Wiafe, Stephen R. Gulliver

Lecture notes in computer science

• Closed access
• International · 3 countries

Go to the publisher10.1007/978-3-030-79460-6_14