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Customer Service Essentials · Peerford

Book · 2019

Customer Service Essentials

Robert Ebo Hinson, Ogechi Adeola, Kojo Oppong Nkrumah, Charles Agyinasare, Kwame Adom, Abednego Feehi Okoe Amartey

Open access · Gold
International · 2 countries

Read it 10.1108/978-1-64113-687-7

Citations: 1from other works
Field-weighted impact: 0.001.00 is the world average for its field and year
Among its field: 36th percentileby citations, against works of its field and year
Authors: 6from 3 institutions

Authors

6 authors across 3 institutions in 2 countries

Robert Ebo HinsonFirst author
- University of Ghana (GH)
as printed: Robert E. Hinson
Ogechi Adeola
- Pan-Atlantic University (NG)
Kojo Oppong Nkrumah
Charles Agyinasare
Kwame Adom
- University of Ghana (GH)
Abednego Feehi Okoe AmarteySenior author
- University of Professional Studies (GH)

Funded by

University of Ghana

Countries on it

Ghana
Nigeria

Fields

A work can sit in several, each with a score

Customer Service Quality and LoyaltyTopic
Business Strategies and Management ResearchTopic
Organizational Leadership and Management StrategiesTopic