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A comparative analysis of service quality among ECOWAS seaports · Peerford

Article · Journal · 2020

A comparative analysis of service quality among ECOWAS seaports

Transportation Research Interdisciplinary Perspectives

Open access · Gold
World top 10%

Read it 10.1016/j.trip.2020.100152

Citations: 28from other works
Field-weighted impact: 3.401.00 is the world average for its field and year
Among its field: Top 10%by citations, against works of its field and year
Authors: 1from 1 institution

Authors

1 author

Daniel SakyiFirst authorCorresponding
- Kwame Nkrumah University of Science and Technology (GH)

Funded by

Volkswagen Foundation

Country

Ghana

Fields

A work can sit in several, each with a score

Customer Service Quality and LoyaltyTopic
Quality and Supply ManagementTopic
Outsourcing and Supply Chain ManagementTopic