conference paper · Publication · 2024

Assessing the Influence of Self-service Technology on WOM: The Role of Customer Satisfaction

Esther Asiedu, Mohammed Majeed, Charles Asare, Alhassan Fatawu, Jonas Yomboi

Lecture notes in networks and systems

• Closed access
• World top 10%

Go to the publisher10.1007/978-981-97-6106-7_5