Artigo · Revista · 2023

A conceptual framework of total quality management on innovation performance in the banking sector

Abraham Ato Ahinful, Abigail Opoku Mensah, Samuel Koomson, Felix Kwame Nyarko, Edmund Nana Kwame Nkrumah

The TQM Journal

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Ir para a editora10.1108/tqm-11-2022-0334