Artigo · Revista · 2014
Suvojit Acharjee, Sayan Chakraborty, Wahiba ben Abdessalem Karaa, Ahmad Taher Azar, Nilanjan Dey
International Journal of Service Science Management Engineering and Technology
Ir para a editora10.4018/ijssmet.2014010103
tal como impresso: Wahiba Ben Abdessalem Karaa