Article · Revue · 2008

The combined application of Quality Function Deployment and Pareto analysis for hotel services improvement

Sunday Ayoola Oke, Charles E Ofiabulu, Adekunbiola A Banjo, Olusegun Akanbi, Festus Adekunle Oyawale

International Journal of Productivity and Quality Management

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Aller chez l’éditeur10.1504/ijpqm.2008.016567