Article · Revue · 2018

Service quality, customer satisfaction, and loyalty in the banking sector

Samuel Famiyeh, Disraeli Asante‐Darko, Amoako Kwarteng

International Journal of Quality & Reliability Management

• Accès fermé
• Top 1 % mondial

Aller chez l’éditeur10.1108/ijqrm-01-2017-0008