مقالة · مجلة · 2014
Swati Chowdhuri, Sayan Chakraborty, Nilanjan Dey, Ahmad Taher Azar, Mohammed A.-M. Salem, Sheli Sinha Chaudhury و1 آخرون
International Journal of Service Science Management Engineering and Technology
كما طُبع: Mohammed Abdel-Megeed M. Salem